Privacy Policy

Effective Date: March 12, 2025
Last Updated: March 12, 2025

Bubble & Tumble Laundry Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you opt-in to receive text messages from us.

1. Message Types

Users may receive the following types of messages:

  • Promotional messages – Special offers, discounts, and deals.

  • Informational messages – Order confirmations, updates, and reminders.

  • Marketing messages – News, events, and new services.

2. Message Frequency

Users can expect to receive messages weekly, though frequency may vary depending on service updates and customer interactions.

3. Cost Notice

Message and data rates may apply based on your mobile carrier’s terms.

4. Example Notification

By registering for SMS updates, you agree to receive promotional and informational messages from Bubble & Tumble Laundry Co. You can expect to receive messages weekly. Message and data rates may apply.

5. Information We Collect

When you opt-in to receive SMS messages, we may collect the following information:

  • Your mobile phone number

  • The content of messages exchanged

  • Date, time, and frequency of messages sent or received

  • Any user preferences or consent settings

We do not collect sensitive personal data through our SMS service.

6. How We Use Your Information

We use your information to:
✔️ Send you updates regarding your laundry service, promotions, and appointment reminders.
✔️ Respond to customer support inquiries.
✔️ Improve our communication and customer experience.
✔️ Comply with legal and regulatory requirements.

We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

7. How to Opt-Out

You may opt out of receiving text messages from us at any time by:

  • Texting STOP to (314) 798-0278 to unsubscribe from all messages.

  • Texting HELP to (314) 798-0278 for assistance.

After opting out, you will no longer receive text messages from us unless you re-enroll.

8. Message Frequency & Charges

  • Message frequency varies based on service updates and promotional offers.

  • Standard message and data rates may apply per your mobile carrier.

  • We are not responsible for any charges incurred from receiving text messages.

9. Data Security

We take reasonable measures to protect your information, including:
🔒 Secure storage of contact details.
🔒 Limiting access to authorized personnel.
🔒 Compliance with applicable data protection laws.

However, no transmission over the internet is 100% secure, and we encourage customers to avoid sharing sensitive information via SMS.

10. Third-Party Services & Data Sharing

  • We may use third-party SMS service providers to send messages on our behalf.

  • These providers are contractually required to protect your information and comply with applicable laws.

  • We do not share your data with unauthorized third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our SMS services constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or our SMS services, contact us at:

📧 Email: Rebekah@bubbletumblelaundryco.com